Terms of service

Terms of Service

Last Updated: April 21, 2026

Welcome to FireTechLights.com, operated by HiViz Lighting Inc. (“HiViz,” “we,” “us,” or “our”). By accessing or using our website, mobile applications, or any related services (collectively, the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Site.

1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable federal, state, or local laws.
• Attempt to gain unauthorized access to any portion of the Site.
• Engage in any activity that interferes with or disrupts the Site or our servers.
• Use any automated means (bots, scrapers, etc.) to access the Site without our prior written permission.

2. Account Registration

Certain features may require you to create an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Orders and Pricing

• All orders are subject to acceptance and availability.
• Prices are subject to change without notice.
• We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information.
• Title to products passes to you upon shipment.

4. Shipping and Delivery

Shipping times are estimates only. We are not responsible for delays caused by carriers or customs. Risk of loss passes to you upon delivery to the carrier.

5. Returns, Refunds, and Warranties

Please see our Return & Refund Policy and the specific warranty pages for:

• FireTech Products
• Redline Products

All warranties are limited to those expressly stated on the applicable warranty page. EXCEPT AS EXPRESSLY PROVIDED, ALL PRODUCTS ARE PROVIDED “AS IS.”

6. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of HiViz Lighting Inc. or its licensors and protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

8. Disclaimers and Limitation of Liability

THE SITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIVIZ LIGHTING INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PURCHASED PRODUCTS.

9. Indemnification

You agree to indemnify and hold harmless HiViz Lighting Inc., its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorney fees) arising from your violation of these Terms or your use of the Site.

10. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in North Carolina.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on this page and updating the “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

HiViz Lighting Inc., PO Box 565, Naples, NC 28760 •  Email: support@firetechlights.com • Phone: (703) 662-3458